Refund Policy

Effective date: July 20, 2026

This Refund Policy applies to subscriptions to Manager's Advisor, operated by Manager Gear. We want you to try the Service with no risk, which is why every subscription starts with a free trial.

Try before you pay. Every subscription begins with a 14-day free trial — no card required. You are never charged unless you decide to subscribe after the trial.

Billing after the trial

Nothing happens automatically when the trial ends — no card is on file, so no charge can occur. If you want to continue, you subscribe and enter payment details at that point. From then on, your payment method is charged the then-current monthly fee (currently US$15) each month until you cancel. You can cancel at any time from your account or by emailing us; cancellation stops future renewals, and your access continues to the end of the current billing period.

Refunds

Because we offer a free trial before any charge, we generally do not provide refunds for subscription periods already started. However, we deal with refund requests fairly and in good faith: if you were charged in error, experienced a technical problem that prevented you from using the Service, or believe your situation warrants it, contact us within 14 days of the charge and we will review your request and work with you to make it right.

Where a refund is agreed, it is issued to the original payment method.

Payments and refunds are handled by Lemon Squeezy. Link, LLC (f/k/a Lemon Squeezy LLC) is our Merchant of Record and the seller of record for your purchase. Approved refunds are processed through Lemon Squeezy back to your original payment method, and their buyer terms also apply. The time a refund takes to appear depends on your bank or card provider.

How to request a refund or cancel

Email hello@managergear.com from the address on your account, or use the cancellation option in your account. Please include the email used at purchase and, if relevant, a short note about what went wrong so we can help quickly.

Your statutory rights

Nothing in this policy limits any mandatory consumer rights you may have under the law of your country of residence. Where such rights apply, they are in addition to this policy.

Contact

hello@managergear.com.